Most employees understand the importance of providing great external customer service, but few may understand the need of providing quality internal customer service. Excellent internal customer service is key to improving your company culture, morale, productivity, employee retention and ultimately, profitability.
Join this webinar with training expert, Sari Trompke, Manager of Training and Development at Bigelow Tea, as she provides insight into developing your own Internal Customer Service Program that starts with training your frontline employees.
- The background of internal customer service and why it is important
- How an Internal Customer Service Program can impact company culture
- Training best practices to support your Internal Customer Service Program