Supervising People eLearning Course

  • Course Length: 5 Hours

Our Supervising People training program consists of 10 short modules focused on how to successfully supervise your employees. Learn strategies that boost morale, lower turnover, and increase productivity. Discover effective ways to deal with difficult situations and people.


  • This program specifically addresses challenges of supervisors and managers in the food industry
  • Practical training includes situation-specific food related scenarios
  • Course resources include follow-up activities and ongoing reinforcement, so supervisors can actively practice what they learned in their own work environment
  • 100% online, no travel costs or hassles
  • Features short, quick modules that can be watched right before a difficult workplace conversation or situation

Course Introduction


Module 1:
  • Good Impression
Module 2:
  • Communication Basics

Module 3:
  • Providing Constructive Feedback
Module 4:
  • Active Listening

Module 5:
  • Receiving Feedback
Module 6:
  • Difficult Conversations

Module 7:
  • Anger Management
Module 8:
  • Disciplinary Action

Module 9:
  • Giving a Performance Evaluation
Module 10:
  • Handling Employee Complaints

Who Should Register?

This course is ideal for supervisors and managers in the food industry, such as:

  • Food Safety Managers
  • Plant Managers
  • Food Safety Team Leaders
  • Quality Control Managers
  • Frontline Supervisors
  • Quality Assurance Managers
  • Production Managers
  • Maintenance Supervisors
  • Operations Managers

Instructor Details

Kim Seeling-Smith

The Leading Teams eLearning Course is led with expert instruction from esteemed author and leadership training expert, Kim Seeling Smith. Kim is an expert on helping frontline managers and leaders do their best work. Her practical leadership training and programs were developed from over 20 years of experience helping companies attract, develop, and retain employees and leaders. Kim’s practical, field-proven programs help leaders:

  • Lower employee and leadership turnover
  • Elevate motivation, productivity, and performance
  • Improve organizational effectiveness


Ticket(s) / Students

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