FAQ

While most courses are 100% online, the PCQI course titled “Preventive Controls for Human Food (PCQI)—Classroom Course” is our singular classroom offering. This course is performed on designated dates at our corporate headquarters. All other courses are online self-paced courses you can complete anytime, anywhere.

  1. Operating System: We recommend Windows7 or above, Mac OSX Sierra or above, iPad IOS10.
  2. Internet Connection: A stable and reliable internet connection is required to access the course content. Use a broadband connection (256 Kbit/sec or faster will ensure you can view videos and online presentations).
  3. Browser: We recommend using Google Chrome 32 bit version 50 or later, Safari 110 or later but you may access courses via any modern browser.
  4. Note that add-ons and toolbars can affect your browser’s performance.

You have access to your course for 6 months from the date you begin the course.

Once you register for the course, you may access it in your Course Portal under “My Account.”

If the course does not appear where noted above, contact supportacademy@alchemysystems.com.

Call us at 1-888-336-7224 for any Academy support needs. If support hours are closed, send us an email.

Click here for details on Alchemy Academy’s Returns and Refunds Policy